Responsible gambling

If you're concerned about your gambling habits or think someone close to you might be affected, it's essential to address the situation responsibly.

Rio Casino offers various tools and resources to support responsible gaming:

Deposit Limits
Set a daily/weekly/monthly spending limit via our app or at the Player Services desk. You can adjust these limits as needed.
Loss Limits
Establish maximum loss thresholds for each time frame, and we'll automatically lock your account when you reach this amount.
Time-Outs
Temporarily suspend your account to break a losing streak. Choose from 24-hour, 7-day, or 30-day periods, with the option to restore access once it expires.
Session Reminders
Receive alerts after set intervals (every 30/60/90 minutes) when playing continuously to monitor time spent on the game.
Self-Exclusion
Commit to avoiding the casino for a specified period, from six months up to lifetime ban. Note that this measure is irreversible and includes photo identification checks upon return.

These measures are designed to empower you with control over your gaming habits:

Visit our Responsible Gaming section on site or in-app to learn more about these options.

Reach out to the Player Services team for personalized guidance and support.

For assistance, contact the National Council on Problem Gambling.

If you've already felt an impact of gaming habits we recommend consulting professional.